This Morning viewers were left in floods of tears after caller Ann spoke of her grief following the death of her dog and grandson.
Speaking to expert Emma Kenny during the phone-in today, she explained that her beloved dog had died unexpectedly aged eight this month.
She revealed that she had bought presents for her dog, who she explained as being her whole life, as it was their birthday later this month.
But on the day of what would have been her dog's birthday, she said that her 14-year-old grandson also tragically died.
Ann began to cry as she admitted she felt guilty for grieving her dog as well as her grandson.
And fans were utterly heartbroken and took to Twitter to comment.
One tweeted with a teary emoji: "Ruddy heck, Ann!"
While another commented: "Oh my goodness what a poor lady! #ThisMorning."
A third wrote: "Aw bless her, you can tell she’s in pain #ThisMorning."
"#ThisMorning I must admit I do find these stories of dead pets very sad. These people are genuinely suffering. Very sad," another commented.
One tweeted: "Ann needs proper bereavement counselling. She sounds utterly devastated #ThisMorning."
Another wrote: "This is breaking my heart...I lost my girl & out hurt so bad. But to lose her & then her grandson! Loudly crying face #ThisMorning."
After the call-in, Phil updated viewers concerned about Ann and explained: "Just so you know, Ann is talking to our team downstairs."
*This Morning airs weekdays at 10am on ITV
