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Caleb Naysmith

‘There is Going to be Real Pain’ from AI: OpenAI’s Sam Altman Warns ‘There Will Be Whole Categories of Jobs That Go Away’

As artificial intelligence (AI) technologies accelerate in capability and adoption, the question of their impact on employment has become a central concern for policymakers, business leaders, and workers alike. Recent warnings from industry peers - such as Dario Amodei of Anthropic, who suggested that up to 50% of entry-level white-collar jobs could disappear due to AI within the next five years - have fueled anxiety and debate. Sam Altman, CEO of OpenAI, and Brad Lightcap, the company’s chief operating officer, addressed these concerns directly on the Hard Fork Podcast, offering a nuanced and historically informed perspective on the future of work in the AI era.

A Measured Rebuttal to Dire Predictions

Altman’s response to whether he believes Amodei’s prediction will come true was unequivocal: “No, I don’t.” He does not share the view that such dramatic job displacement is imminent. Lightcap expanded on this, noting that OpenAI, which works with businesses across virtually every sector, has “no evidence” that companies are “wholesale replacing entry-level jobs” with AI. He emphasized that, while change in the labor market is inevitable during any technological revolution, the evidence for a sudden, catastrophic wave of job losses simply does not exist at this time.

 

Lightcap contextualized these concerns by referencing previous technological shifts. He pointed out that in the 1900s, 40% of Americans worked in agriculture — a figure that has since dwindled to just 2%. Similarly, the introduction of Microsoft Excel in the late 20th century was feared as a job destroyer, yet it ultimately transformed office work and increased productivity. 

“If we knew a priori that Microsoft Excel was coming and everyone was kind of fretting about it, I think in retrospect, we would have thought that was dumb,” Lightcap remarked, highlighting the cultural tendency to overestimate short-term disruption while underestimating long-term adaptation.

Sam Altman: A Career Shaped by Innovation and Responsibility

Sam Altman’s perspective on the future of work carries particular weight given his track record as a technology leader and innovator. Born in Chicago in 1985 and raised in St. Louis, Altman demonstrated an early aptitude for computing and entrepreneurship. After dropping out of Stanford University, he founded Loopt, a location-based social networking startup, which was later acquired. Altman’s career took a pivotal turn when he joined Y Combinator, the influential startup accelerator, eventually serving as its president from 2014 to 2019.

In 2015, Altman co-founded OpenAI alongside Elon Musk, Greg Brockman, and others, with a mission to ensure that artificial general intelligence (AGI) would benefit all of humanity. Under his leadership, OpenAI has delivered a series of groundbreaking AI models, including GPT-3, DALL-E, and ChatGPT, which have set new standards for natural language processing and generative AI. These achievements have not only brought AI into mainstream use but have also sparked global debate about the ethical and societal implications of advanced technology.

Altman’s leadership has been marked by a commitment to transparency, ethical development, and collaboration. He has testified before the U.S. Senate on AI oversight and engaged with leaders around the world to discuss the future of AI governance. This reputation for thoughtful, responsible innovation lends credibility to his views on how AI will reshape the labor market.

The Reality of AI Adoption in the Workplace

In the podcast discussion, Lightcap stressed that OpenAI’s extensive work with businesses across industries has yet to reveal a trend of mass entry-level job replacement. Instead, he described a more complex reality: “We work with businesses every day to try and enable people to be able to use the tools at the level of the 20-year-olds that come into companies and use them with a level of fluency that far transcends anyone at those organizations. We see it as our mission to make sure that people know how to use these tools and drive people forward.”

This approach reflects OpenAI’s broader philosophy that technological progress should be inclusive and empowering. The company views its role not only as a developer of advanced AI but also as an enabler of workforce adaptation, helping individuals and organizations harness new tools for greater productivity and creativity.

Historical Patterns and the Limits of Prediction

Altman and Lightcap’s views are grounded in a long history of technological disruption and adaptation. Altman acknowledged that “there will be areas where some jobs go away or maybe there will be some whole categories of jobs that go away,” and he did not minimize the pain that individual workers may experience as a result. “Any job that goes away, even if it’s good for society and the economy as a whole, is painful, very painful, extremely painful in that moment. So I do totally get, not just the anxiety but that there is going to be real pain here,” he said.

However, Altman also noted that the broader pattern of technological progress has been one of job creation, not destruction. He pointed out that the world is “significantly underemployed” and that advances in AI could actually increase demand for workers in certain sectors. For example, in software development, companies that once expected to need fewer coders due to AI now find themselves hiring more, as the technology enables them to build more products and expand faster. 

“They’re going to work differently, but I’m just going to make a hundred times as much code, a hundred times as much product with ten times as many people, and we’ll still make thirty times as much money, even if the price comes down,” Altman explained.

Entry-Level Workers: Well-Positioned for the Future

A key point in Altman’s argument is the adaptability of entry-level workers. He believes that those entering the workforce today are uniquely equipped to thrive in an AI-driven economy. “The entry-level people will be the people that do the best here,” he said, citing their fluency with new tools and their ability to approach problems in innovative ways. Altman argued that human imagination and demand are “limitless,” and that as society becomes wealthier, unemployment typically decreases rather than increases.

Altman also acknowledged that the pace of change with AI may be faster than previous technological shifts, which could intensify the challenges for workers. On this topic, he said, “There’s going to be real downside here. There’s going to be real negative impact. And, again, any single job lost really matters to that person, and the hard part about this is I think it will happen faster than previous technological changes, but I think the new jobs will be better and will have better stuff.”

A Mission of Responsible Innovation

OpenAI’s approach under Altman’s leadership is to balance innovation with responsibility. The company’s mission is not only to advance the state of the art in AI, but also to ensure that its benefits are widely shared and that risks are managed thoughtfully. This includes investing in research on AI safety, collaborating with other organizations, and engaging with policymakers to shape the regulatory landscape.

Altman’s career is a testament to the power of visionary leadership and ethical commitment in the face of transformative technological change. His journey from a tech-savvy youth in the Midwest to the helm of one of the world’s most influential AI companies offers valuable lessons for entrepreneurs, workers, and policymakers alike.

The Broader Context: AI, Markets, and Society

The debate over AI’s impact on employment is taking place against a backdrop of rapid technological change and economic uncertainty. While some fear that automation and AI will lead to widespread unemployment, others see the potential for new industries, greater productivity, and improved quality of life. Altman and Lightcap’s views reflect a cautious optimism, grounded in historical precedent and a commitment to evidence-based analysis.

Their perspective also highlights the importance of adaptability, continuous learning, and collaboration between technology developers, businesses, and workers. As AI continues to evolve, the challenge will be to ensure that its benefits are broadly distributed and that those affected by change are supported in finding new opportunities.

Navigating the Future of Work

Sam Altman and Brad Lightcap’s comments provide a thoughtful counterpoint to dire predictions of mass AI-driven job loss. Drawing on history, direct industry experience, and a philosophy of responsible innovation, they argue that while change and disruption are inevitable, the long-term trajectory of technological progress is one of adaptation and opportunity. For Altman, the key is to ensure that society manages this transition with empathy, foresight, and a commitment to empowering individuals to thrive in the new world of work.

As AI continues to reshape industries and redefine what is possible, the voices of leaders like Altman — grounded in both technological expertise and ethical responsibility—will play a crucial role in guiding society through the challenges and opportunities that lie ahead.

On the date of publication, Caleb Naysmith did not have (either directly or indirectly) positions in any of the securities mentioned in this article. All information and data in this article is solely for informational purposes. For more information please view the Barchart Disclosure Policy here.
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