Holiday makers hoping to jet off on holiday should avoid Belfast and Luton airports, according to a new study into the worst airports in the UK.
Belfast International airport has been named the UK's worst airport for 2019, with the lowest overall customer rating in Which? Travel 's annual survey.
It was closely followed by London Luton airport, which took the unwanted title of worst large airport in the UK with a customer satisfaction rating of just 43% - a position it has taken every year since the first survey in 2013.
Passengers described London Luton as ‘tatty’ and ‘antiquated’ despite a multi-million pound terminal improvement programme being completed last December.
To determine the rankings, Which? surveyed customers to rate over 6,200 airport experiences.
It asked members to rate a number of factors such as airport seating (for example the number available and how comfortable they are), toilets, baggage reclaim, staff, prices in shops and food outlets, and queues for bag drops, check-in desks, security and passport control.
Belfast International had low scores on the likes of queues at security, seating and staff, with an overall customer rating of 42 per cent.
Meanwhile, London Luton had low scores for queues at security, seating and the price in its shops/food outlets.
Closely behind in the large airport category was Manchester T3 with an overall score of 47 per cent, and London Stansted with a score of 49 per cent.
On the flip side, the survey also uncovered the UK's best airport; Doncaster Sheffield.
The airport took the top spot for the third year running, with an overall score of 86 per cent.
Meanwhile London Southend and Southampton airports were named the second and third best UK airports, respectively.
Best large airports - more than 10million passengers per year
London Heathrow Terminal 5 - customer score 66%
Birmingham - customer score 65%
London Heathrow Terminal 2 - customer score 64%
Worst large airports - more than 10million passengers per year
London Stansted - customer score 49%
Manchester Terminal 3 - customer score 47%
London Luton - customer score 43%
Best small airports - fewer than 10million passengers per year
Doncaster Sheffield - customer score 86%
London Southend - customer score 79%
Southampton - customer score 77%
Worst small airports - fewer than 10million passengers per year
Leeds Bradford - customer score 53%
Aberdeen - customer score 50%
Belfast International - customer score 42%
