Cardiff City have given season ticket holders the option of a full refund, receiving a ticket credit for next season or donating their money to the club's Academy in order to mitigate remaining home fixtures taking place behind closed doors.
The remaining Championship fixtures will be played in empty stadia, including each of the Bluebirds' five home games, starting with Leeds United next Sunday.
It means season ticket holders will be unable to attend matches, although they will be able to watch each game via various platforms, including Cardiff City TV.
But now the club have given season ticket holders two distinct options to help mitigate financial outlay, as well as a third option of a refund. Fans will be able to apply for their preferred option from 2pm next Monday.
Option 1: Academy donation
- The value of your pro-rata refund will be donated directly to the Cardiff City Academy.
- You will be given free access to stream all remaining games of the 2019/20 regular season via Cardiff City TV.
Option 2: Ticket Office credit for 2020/21
- The value of your pro-rata refund will be given in the form of Ticket Office credit, for use upon Cardiff City Stadium’s reopening for supporters.
- You will be able to use the credit for one of four options in 2020/21: (1) Season Ticket renewal, (2) Flex Tickets, (3) Half Season Tickets, (4) Match Tickets.
- You will be given free access to stream all remaining games of the 2019/20 regular season via Cardiff City TV.
- You will be entered into a competition, with 10 fans winning our 2020/21 home shirt and VIP hospitality for you and a guest, upon Cardiff City Stadium’s reopening for supporters.
The third option, of course, is a refund.
Should season ticket holders wish to receive a cash refund the club state you will therefore forego your status as a season ticket holder and its associated benefits.
For those who have purchased match-day tickets and match-day hospitality, the following options are available.
Option 1: Academy donation
- The value of your refund will be donated directly to the Cardiff City Academy.
Option 2: Ticket Office credit for 2020/21
- The value of your refund will be given in the form of Ticket Office credit, for use upon Cardiff City Stadium’s reopening for supporters.
- You will be able to use the credit for one of four options in 2020/21: (1) Season Ticket renewal, (2) Flex Tickets, (3) Half Season Tickets, (4) Match Tickets.