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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

The problem with Norton Password Manager 2004

I have been using Norton Password Manager 2004 with Internet Explorer, and cannot access certain sites using Firefox. The trouble is, I have not been noting passwords recently, and there appears to be no way to reveal them. Paul Martin

I haven't used Norton Password Manager, but as far as I can see, there is no way to export your passwords to a plain text file. Using it therefore contravenes Schofield's First Law: never put data into a program unless you can see exactly how to get it out. Also, passwords ought to be associated with the site, not the browser. Even though Firefox probably didn't seem important when NPM 2004 was written, it looks like a flaw in the program that Symantec (which owns Norton) ought to fix. In the meantime, start retrieving your missing passwords. Websites will usually email your password if you say you have forgotten it.

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