I would never ever be presumptious enough to attempt to even think the phrase 'last word', let alone write it down, but I'm not planning to write much more about the travel blog we've all been discussing over the past few days.
One final thought; whilst it is never anyone's idea of a good time to read reams of critical comments about you, or your organisation, there have been very powerful, thoughtful and helpful comments from our users.
One of the most difficult but rewarding parts of working in the digital bit of a nearly two hundred-year old company, is facing the daily challenge and discourse of readers who care very passionately about the Guardian and what we stand for, who will let us know in no uncertain terms when we get things wrong - and indeed when we get them right.
It is not always comfortable to listen to, and we will not always conduct every part of our process in public, but we will always care a great deal about what our regular readers, users and contributors think. We are learning all the time and will inevitably make mistakes, but we are always willing to listen to you about how things might be done better.
