More than 20 establishments across Bristol have received a one or zero-star food hygiene rating already in 2019.
The Food Standards Agency classes businesses with a one-star rating as 'major improvement necessary' and those with zero as 'urgent improvement necessary'.
Inspectors consider how hygienically food is handled, how it is prepared, cooked, re-heated, cooled and stored.
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They examine the building itself, judging its cleanliness, layout, lighting, ventilation and facilities.
Also key is how the business manages and records what it does to ensure food is safe.
We have compiled a list of the 23 establishments given a rating of one star or below so far in 2019.
Bristol Live has approached all parties mentioned for a comment, but if your business would like to add a response to the story, email conor.gogarty@reachplc.com
The information below is publicly available on the Food Standards Agency website. The ratings appear as they do on that website at the time of publication.
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Maxin Chicken
Food hygiene rating is '0': Urgent improvement necessary
Address: 168 Easton Road, Easton
Business type: Takeaway/sandwich shop
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Date of inspection: February 14, 2019
Hygienic food handling: Major improvement necessary
Cleanliness and condition of facilities and building: Major improvement necessary
Management of food safety: Major improvement necessary
What the business said
Manager Sasikumar Somu said: "The woman who came said we need to sort out stuff.
"We sorted out everything she needed. The issue was the hand-washing sink.
"She said we needed a hand-washing sink separate to the sink for washing equipment, so now we have two sinks.
"We were also told to do some cleaning."
Wood Family Butchers
Food hygiene rating is '1': Major improvement necessary
Address: 24 High Street, Shirehampton
Business type: Manufacturers/packers
Date of inspection: February 25, 2019
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Hygienic food handling: Major improvement necessary
Cleanliness and condition of facilities and building: Improvement necessary
Management of food safety: Generally satisfactory
What the business said
Owner Paul Wood said: "The reason for it was we didn’t have Level Three food hygiene certificates.
"Now I and another staff member have Level Three certificates, and the other two staff have Level Two.
"We have requested a re-inspection. We feel very hard done by. We went from five stars to one. I am really, really upset by the rating."
Mr Wood's daughter Claire added: "My dad is the hardest-working man I know and his butcher shop has done incredibly well over the years."
Asked about the cleanliness of the facilities being found to need improvement, she said: “That was more about the office area which is for the staff’s own tea and coffee making.
"That whole office area has now been re-done and replaced."
Grosvenor Supermarket
Food hygiene rating is '1': Major improvement necessary
Address: 102-104 Grosvenor Road, St Paul’s
Business type: Retailer
Date of inspection: January 2, 2019
Hygienic food handling: Generally satisfactory
Cleanliness and condition of facilities and building: Good
Management of food safety: Major improvement necessary
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What the business said:
A Grosvenor Supermarket spokesperson said: "We follow all the procedures.
"What we were lacking was one of the food safety documents they wanted to be completed.
"This is a family-run business from the 1980s. I don't like going to a food outlet where I get a bad belly afterwards, and that is not a nice feeling.
"I look out for five-star hygiene when I go out to eat. So we are hoping there will be a second visit soon."
Hillside Cafe
Food hygiene rating is '1': Major improvement necessary
Address: Hillside Court, Batten Road, St George
Business type: Care home cafe
Date of inspection: February 15, 2019
Hygienic food handling: Improvement necessary
Cleanliness and condition of facilities and building: Improvement necessary
Management of food safety: Major improvement necessary
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What the care provider said
Housing & Care 21, which runs Hillside Court care home, said: "The health and wellbeing of our residents at Hillside Court is our priority.
“We expect our catering providers to fulfil their obligations to a high standard, complying with all the relevant food safety and hygiene regulations.
“We have served notice to the Hillside Cafe and secured a new caterer with a five-star Food Standards Agency rating, which will open its business on-site on Wednesday, May 1.
"In the meantime, our on-site care team will continue to offer residents help with the preparation of meals in their own apartments should they need any assistance.”
El Puerto
Food hygiene rating is '1': Major improvement necessary
Address: 57 Prince Street, City Centre
Business type: Restaurant/Cafe/Canteen
Date of inspection: February 4, 2019
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Hygienic food handling: Improvement necessary
Cleanliness and condition of facilities and building : Improvement necessary
Management of food safety: Major improvement necessary
Champions
Food hygiene rating is '1': Major improvement necessary
Address: 4 Melvin Square, Knowle
Business type: Takeaway/sandwich shop
Date of inspection: January 15, 2019
Hygienic food handling: Improvement necessary
Cleanliness and condition of facilities and building: Generally satisfactory
Management of food safety: Major improvement necessary
Ciao
Food hygiene rating is '1': Major improvement necessary
Address: 203 Wellington Hill West, Henleaze
Business type: Restaurant/Cafe/Canteen
Date of inspection: 10 January 2019
Hygienic food handling: Improvement necessary
Cleanliness and condition of facilities and building: Good
Management of food safety: Major improvement necessary
Chaudry's Halal Meat & Fish Centre
Food hygiene rating is '1': Major improvement necessary
Address: 107 Fishponds Road, Eastville
Business type: Retailer
Date of inspection: February 26, 2019
Hygienic food handling: Good
Cleanliness and condition of facilities and building: Generally satisfactory
Management of food safety: Major improvement necessary
Chilli Daddy
Food hygiene rating is '1': Major improvement necessary
Address: 88a Queens Road, Clifton
Business type: Restaurant/Cafe/Canteen
Date of inspection: February 19, 2019
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Hygienic food handling: Generally satisfactory
Cleanliness and condition of facilities and building: Improvement necessary
Management of food safety: Major improvement necessary
Dan's Breakfast Bar
Food hygiene rating is '1': Major improvement necessary
Address: Avonmouth Way, West Avonmouth
Business type: Retailer
Date of inspection: January 22, 2019
Hygienic food handling: Generally satisfactory
Cleanliness and condition of facilities and building: Good
Management of food safety: Major improvement necessary
Ashyana Indian Restaurant
Food hygiene rating is '0': Urgent improvement necessary
Address: 238 Henleaze Road, Henleaze
Business type: Restaurant/Cafe/Canteen
Date of inspection: January 9, 2019
Hygienic food handling: Major improvement necessary
Cleanliness and condition of facilities and building: Major improvement necessary
Management of food safety: Urgent improvement necessary
Devs Kerala
Food hygiene rating is '1': Major improvement necessary
Address: 180 Gloucester Road, Bishopston
Business type: Restaurant/Cafe/Canteen
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Date of inspection: February 7, 2019
Hygienic food handling: Generally satisfactory
Cleanliness and condition of facilities and building: Generally satisfactory
Management of food safety: Major improvement necessary
Pure Pasta
Food hygiene rating is '1': Major improvement necessary
Address: 38-39 Glass Arcade, St Nicholas Street, City Centre
Business type: Takeaway/sandwich shop
Date of inspection: January 30, 2019
Hygienic food handling: Good
Cleanliness and condition of facilities and building: Good
Management of food safety: Major improvement necessary
Gloucester Road Fish Bar
Food hygiene rating is '1': Major improvement necessary
Address: 15 Gloucester Road, Bishopston
Business type: Takeaway/sandwich shop
Date of inspection: January 22, 2019
Hygienic food handling: Generally satisfactory
Cleanliness and condition of facilities and building: Generally satisfactory
Management of food safety: Major improvement necessary
Big Bite
Food hygiene rating is '1': Major improvement necessary
Address: 126 Cheltenham Road, Montpelier
Business type: Takeaway/sandwich shop
Date of inspection: February 7, 2019
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Hygienic food handling: Generally satisfactory
Cleanliness and condition of facilities and building: Improvement necessary
Management of food safety: Major improvement necessary
Herbert's Bakery
Food hygiene rating is '1': Major improvement necessary
Address: Wellington Avenue, Montpelier
Business type: Manufacturers/packers
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Date of inspection: January 17, 2019
Hygienic food handling: Generally satisfactory
Cleanliness and condition of facilities and building: Improvement necessary
Management of food safety: Major improvement necessary
Ceres Coffee
Food hygiene rating is '0': Urgent improvement necessary
Address: 32 Stokes Croft, St Paul's
Business type: Restaurant/Cafe/Canteen
Date of inspection: February 27, 2019
Hygienic food handling: Major improvement necessary
Cleanliness and condition of facilities and building: Major improvement necessary
Management of food safety: Urgent improvement necessary
La Fiorentina
Food hygiene rating is '1': Major improvement necessary
Address: 161 Gloucester Road, Bishopston
Business type: Restaurant/Cafe/Canteen
Date of inspection: January 15, 2019
Hygienic food handling: Improvement necessary
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Cleanliness and condition of facilities and building: Good
Management of food safety: Major improvement necessary
Pick-A-Pizza
Food hygiene rating is '1': Major improvement necessary
Address: 123 Church Road, Bishopsworth
Business type: Takeaway/sandwich shop
Date of inspection: February 7, 2019
Hygienic food handling: Good
Cleanliness and condition of facilities and building: Generally satisfactory
Management of food safety: Major improvement necessary
Trzynastka
Food hygiene rating is '1': Major improvement necessary
Address: 345 Southmead Road, Southmead
Business type: Retailer
Date of inspection: January 10, 2019
Hygienic food handling: Improvement necessary
Cleanliness and condition of facilities and building: Improvement necessary
Management of food safety: Major improvement necessary
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Mula Lounge
Food hygiene rating is '1': Major improvement necessary
Address: 164 Gloucester Road, Bishopston
Business type: Restaurant/Cafe/Canteen
Date of inspection: January 30, 2019
Hygienic food handling: Very good
Cleanliness and condition of facilities and building: Improvement necessary
Management of food safety: Major improvement necessary
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Sunshine Cafe
Food hygiene rating is '1': Major improvement necessary
Address: The Elmgrove Centre, Elmgrove Road, Cotham
Business type: Restaurant/Cafe/Canteen
Date of inspection: February 19, 2019
Hygienic food handling: Very good
Cleanliness and condition of facilities and building: Good
Management of food safety: Major improvement necessary
Spice of Bengal
Food hygiene rating is '1': Major improvement necessary
Address: 245 Lodge Causeway, Fishponds
Business type: Takeaway/sandwich shop
Date of inspection: February 2, 2019
Hygienic food handling: Major improvement necessary
Cleanliness and condition of facilities and building: Generally satisfactory
Management of food safety: Major improvement necessary
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