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Wales Online
Wales Online
National
Katie Bellis

The brilliant thing an airline did for a swimming club with 37 seats booked on a Thomas Cook flight

A swimming club in Neath who had 37 seats booked on a Thomas Cook flight had resigned themselves to cancelling their trip, following the company's collapse.

Neath amateur swimming club, who are run by volunteers, had flights booked with Thomas Cook to go to Lanzarote for a swimming competition during February half term in 2020.

The return flights from Birmingham, which cost £250 per person were booked two years ago.

In the wake of the Thomas Cook collapse, club secretary Sally Evans, who lives in Tycoch, Swansea , started to look online for alternative flights.

Neath Amateur Swimming Club (copyright unknown)

But the 45-year-old was left shocked after claiming that airlines had significantly hiked the cost.

"When we heard the news I thought that the flights may be a little more but I didn't expect them to cost as much as they did.

"When I looked at flights for different airlines the cost was double the price of what we originally paid," she said.

The prices meant the club, who have members aged between 9 and 18, were left with no choice but to cancel the trip.

However, they were left stunned by what happened next.

Martin Lewis offers advice to Thomas Cook customers:  

Martin Lewis offers advice to Thomas Cook customers as operator collapses

"I was concerned about the prices and I didn't want to ask parents to pay the price as I knew that some wouldn't be able to afford it and we couldn't go with half of the children."

But she added: "When we phoned Ryanair and told them our situation, they agreed to price match the flights for the same dates and same airport." 

Ryanair agreed to price match the flights (Cardiff Airport)

Sally admitted it was unexpected.

"It's been very stressful, we spent the last two years planning this trip so we are over the moon. Ryanair saved our swim camp.

"The kids were delighted when they found out, losing the money wasn't the problem it was more of the fact that the children couldn't go.

"It's really sad to hear about Thomas Cook and the job losses. I just want people to know that there is help out there and the airlines will help if you speak to them," she explained.

Ryanair has been asked to comment.

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