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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

The Abbey site doesn't like Safari

Abbey's online banking site recommends that I "upgrade" my web browser from Safari to Netscape 7.2. (I use Mac OS X 10.5.2.) This seems bad advice given that Netscape now recommends Firefox, which Abbey doesn't like either. What do you suggest? Mr Smith

If Safari doesn't work, try using Firefox with the User Agent Switcher add-on. This lets you set Firefox to tell the Abbey site that it's a browser it likes. At first, I thought Abbey might be concerned about Safari phishing, (like PayPal). However, having seen Abbey's technical help page, it just looks hopelessly out of touch.

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