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Wales Online
Wales Online
National
Caitlin Arlow

The A&E nurse who used her own money to help bereaved children on the 'worst day of their lives'

Losing a parent is undoubtedly one of the worst days in a child's life.

But there is one Swansea nurse who has been trying to make a small difference at what is such an awful time for a child.

Using her own money, Natalie Williams, 34, an emergency department nurse at Morriston Hospital in Swansea, started to create bereavement boxes to try and offer support to children who have lost a parent or a sibling. You can read more stories about Swansea here.

Read more: Nurses stage silent protest outside the Senedd against 3% NHS pay rise

Natalie said: “I’ve always been passionate about bereavement support since tragically experiencing the loss of a close cousin's six-year-old daughter in the department six years ago. It was one of the worst days of our lives and the care, compassion and professionalism of my now team was incredible and really made a difference. Since then I've wanted to help make a small difference to any families who share similar experiences.

“The idea developed so that if we have any children that lose siblings or parents in the department, we now have a support network and we can offer them something to take home and read, as well as a keepsake in memory of their loved one.”

There are three sets of age specific bereavement boxes to give to children, one for children aged under seven, and another for those aged seven to 11, both of which contain two teddy bears, an electric candle, a photo frame and forget-me-not seeds. The third, for children aged 12 and over, contains a memory box instead of the teddy bears, in addition to other thoughtful contents.

Examples of the bereavement boxes for those aged 11 and under (Swansea Bay, University Health Board)
The bereavement boxes for ages 12 and over which contain a memory box (Swansea Bay, University Health Board)

Each box also includes age-appropriate information packs and support from Child Bereavement UK and childhood bereavement charity Winston’s Wish.

Natalie initially paid for the bereavement boxes out of her own pocket but has since received sponsorship from trade union Unison, enabling her to provide the service at no cost to herself.

The support has allowed Natalie to offer a bigger and better selection of keepsakes and support inside each box.

She added: “Unison very generously offered to fund the project which kind of put my idea into motion. They enabled me to make something so much better than I had hoped. I wouldn’t have been able to include the memory boxes or photo frames and I’ve managed to get bigger bears because of their support.

“I just want to say a massive thankyou to Unison. They saw where I wanted to take my project but it wasn’t something that I would have been able to fund myself for the quality and quantity of the things I wanted to present. It’s nice that as staff we can contribute and try to hopefully make a difference to people.”

Despite all the hard work that has gone into creating each bereavement box, Natalie said that, in an ideal world, they would never have to be used.

She added: "But I’m hoping that if they do, then they will provide bereavement support, not only while the children are in the department but in the longer term as well. I’m hoping each box will make a small difference in what could be one of the worst days in a child’s life.”

Lynne Haeney, service manager for emergency care and hospital operations, said: “It came to my knowledge that Natalie had been providing this service to bereaved families through her own funds. So, through my excellent links with Unison, I approached them and asked if they would be happy to sponsor her to continue this service and improve on it.

“Unison were more than happy to support Natalie as they could see and understand the benefit of the packs that Natalie was preparing. Without their support Natalie would have continued to supply this service with her own funding.

“Unison understood that nobody should have to do this and be financially penalised for trying to support our bereaved families. Following conversations with Unison, they immediately made funds available to Natalie and have explained that they will be happy to support this annually if it’s needed.

“This is an excellent demonstration of the health board’s values and working in partnership with our union colleagues.”

Andrew O’Leary, Unison Swansea Bay Healthcare branch secretary, added: “Unison members are often called upon to work with people when they are at their most vulnerable. When approached, our branch committee were very happy to support this local initiative, seeking to give some additional comfort to children suffering a bereavement.”

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