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Edinburgh Live
Edinburgh Live
National
Rachel Pugh & Indigo Stafford

Tesco stores issue urgent Clubcard annoucment to customers about their points

Edinburgh Live has been reporting on how the coronavirus pandemic has caused constant changes to the way we go about our grocery shopping.

Many shoppers in Edinburgh are struggling to get a delivery slot due to the unprecedented demand caused by the crisis.

Some shoppers in the capital have even reported feeling unsafe during the pandemic, with one local telling Edinburgh Live that shoppers at their local Tesco in Hermiston Gait don't properly follow the one-way system laid out by the superstore.

With so many complications many people are struggling to spend their Tesco loyalty points as easily as they would have in the past and now the supermarket has issued a response.

Zoe Evans of Tesco's customer engagement centre said: "We appreciate that, for many reasons, most of us aren’t shopping as often as we did before lockdown.

"As a little help from Clubcard, we want to give you more time to use your vouchers which were due to expire on 31 May 2020.

To receive one WhatsApp message a day with Edinburgh Live's headlines, as well as breaking news alerts, text NEWS to 07899067815. Then add the number to your contacts as 'Edinburgh Live'.

"Any vouchers issued in May 2018 will now not expire until 30 November 2020, giving you an extra 6 months to use them.

"We'll update the expiry date on your digital vouchers, and we'll continue to accept paper vouchers in-store until the extended expiry date.

"We really hope it helps, and take care."

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