Supermarket giant Tesco has introduced a new rule affecting its home delivery service which it hopes will allow more customers to benefit.
It comes after Tesco's CEO apologised to customers who had been left unable to get a slot and acknowledged online shopping is an area of "concern and frustration".
Tesco has already limited customers to an 80 item shop to prevent food shortages and free up more space in delivery vans for more orders.
It has also increased the number of online orders every week from 590,000 in the first week of the crisis to more than one million this week. This will be increased to 1.2 million slots in the next two weeks.
However, the supermarket is now limited people's accounts, allowing them only one order per week in a step to help increase the number of delivery slots available, reports MirrorOnline.
The new rule, which was confirmed by Tesco on Twitter, applies to all customers including those on the vulnerable list and with a Delivery Saver account.
Replying to a customer, Tesco said: "Thanks for getting in touch. Your account will be limited to one order per week.
"We've introduced a limit of one order per week, to help more customers secure a delivery slot.
"One slot a week applies to all Tesco Customers, not just those with a Delivery Saver Plan."
