Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Edinburgh Live
Edinburgh Live
National
James Rodger & Alexander Smail

Tesco launch new twice-weekly scheme at every store across the UK

Tesco has announced a new "quiet hour" scheme that will be permanently implemented in all of its stores across the UK.

Following a successful trial period, the supermarket giant will make changes on Wednesdays and Saturdays between 9am and 10am.

The lights in stores will be dimmed, and the noise level will be reduced, as reported by Birmingham Live.

READ MORE - Aldi brings back popular wine Advent calendar ahead of the Christmas countdown

The changes are intended to make shopping a more accessible experience for autistic customers, as well as elderly people and those with young children.

Outside of the two one-hour slots, the brightness and noise level in stores will not be adjusted.

A Tesco spokesperson said: “People can feel, see and experience the world differently, and for our customers with autism, the shopping experience may sometimes feel a bit overwhelming.

“A calmer environment can also be better for our elderly customers, ones shopping with young children, or our customers who may be struggling with mental health.”

Claire Pickthall, Tesco group customer proposition director said: "We know that almost 20% of the population in the UK have a disability and we want to be able to help our customers as much as we can.

"I know that for some people the shopping trip can be stressful and not just for people with a disability but for others looking for a calmer place to shop.

"We want everyone to know that Tesco is a welcome place for everyone to come and shop or work with us."

The UK's largest supermarket chain was thrown into chaos last weekend as a hack brought down its app and websites.

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.