A self-scan glitch at supermarket giant Tesco has seen some shoppers slashing their basket costs. One customer scanned £500-worth of food for £100.
Sharing the discovery on a popular Facebook group page, some shoppers claimed they'd found their totals were in the minus figures due to the glitch. Birmingham Live reported that this Tesco shopper ended up with a total of -£150.75 on just seven items. The customer claims that they were able to check out despite this clearly inaccurate sum. They said: “I didn’t think it would work - I was sure it would autocorrect at checkout. Massive glitch on self serve."
Others have had similar experiences but say the calculation corrected itself. One Tesco shopper said: "This happened to me on a shop. Got over £500 worth in the trolley but came up at just under £100, corrected at self scan and I asked why but they had no idea as to why it was scanning that way." The shopper added: "They scanned everything again on a different scanner and it still came up cheap but they said they couldn't let me have it. So I just said I no longer wanted it."
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The supermarket, which has stores across Nottinghamshire, has installed self checkouts at most of its stores over the years and they are usually an easy way to get your shopping out the doors quickly. As this is clearly a glitch, Tesco would be within its rights to decline the sale.
Another shopped added: "This happened to me a few months back and it did correct itself when I got to the till unfortunately." A Tesco spokesperson said: "This relates to a small system glitch that happened around 10 months ago and impacted a very small number of products. It was corrected at checkout so did not result in shopping being charged incorrectly and was fully resolved at the time."
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