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Wales Online
Wales Online
Entertainment
Megan Nisbet

Tesco announces changes in store following customer feedback

Tesco has announced it's making a few changes in store to keep things as "safe and simple" as possible.

The supermarket revealed the new rules on their website and said the changes were made following customer feedback.

Tesco told followers on social media: "We've heard your feedback and made a few changes to keep things in-store as safe and simple as possible."

Tesco's has outlined the new rules as follows

1. More checkouts will be open, making your trip easier

2. Priority entry for NHS, emergency services and carers is here to stay

3. Priority shopping for vulnerable customers is still available 9-10am Wednesdays and browsing hour on Sundays

The website also lists some more social distancing measures including limiting the flow of people coming into stores and new signage.

A spokesperson for Tesco said: "The safety of our customers and colleagues is our top priority and we are closely following Government guidance.

"We have reviewed the social distancing measures in our stores to ensure that they are in line with the latest guidance and that everyone can continue to maintain a safe distance. We ask that our customers continue to support us by following the measures in place."

While a statement from Tesco regarding priority hours online reads: "As the NHS continue to work hard each day, we'd like to extend the thank you for all they are doing.

"We've listened to your feedback and are now adding an additional hour to prioritise NHS workers every Tuesday and Thursday. This is along with browsing hour before checkouts open on Sundays, all of which gives them dedicated time to shop for their essentials.

"All we ask is, if you're an NHS worker, that you bring a form of NHS ID to our stores, such as a staff card. This priority time will be available in all stores except Express stores.

"As well as priority hours, we're giving NHS, emergency service, and care workers priority access to our stores to help them shop when they have the time. Please come to the front of the queue with your valid ID to enter.

"To the rest of our customers, please respect our NHS workers and avoid shopping during these dedicated times."

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