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Bristol Post
Bristol Post
Entertainment
Rachel Pugh & Emma Flanagan

Tesco announce thousands of new delivery slots to meet demand

Even before the UK went into lockdown there was an unprecedented demand for deliveries from supermarkets with people reporting a three-week wait for a slot.

Retailers have promised to find a solution to the problem, as more and more people avoid leaving their home or self-isolate.

But now Tesco has announced it is expanding its home delivery and click & collect capacity to around 780,000 slots this week, reports the MEN.

That's an increase of 120,000 from two weeks ago, and the supermarket has another increase of 100,000 planned.

As a result of a large recruitment drive, the supermarket giant says it has added more than 200 new vans and hired another 2,500 drivers and 5,000 store pickers to help handle increased demand.

This will make it at least a little bit easier for people to secure themselves an online delivery slot - and hopefully means that the most vulnerable will be able to get the essentials they need.

An official email sent by Tesco to shoppers last week read: "As you know, we’re currently experiencing a very high demand for our delivery and Click+Collect slots.

People queue outside a Tesco Extra store (Nick Potts/PA Wire)

"We’re doing everything we can to increase the number of customers we can safely deliver to.

"That’s why we’ll be making some changes.

"From today, we’ll be capping the number of items you can add to your online basket to 80.

"This means that if you make a change to an existing tesco.com order or place a new order, you’ll only be able to order a maximum of 80 items.

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"To help give everyone access to the essentials, every product will still be limited to a maximum of 3 per customer.

"To help keep everyone safe, you’ll start to see all of your orders arriving bagged.

"This will also limit the amount of time customers and drivers need to spend on the doorstep.

"We’re at full capacity for the next few weeks and we ask those who are able to safely come to stores to do so, instead of shopping online.

"This will help us to free up more slots for the more vulnerable."

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