Rail services in the UK have been particularly challenging for passengers in 2018. The debacle of timetable changes in May led to thousands of train cancellations over several weeks on Govia Thameslink services and Northern. Strikes by railway workers on Northern and South Western Railway, as part of a long-running dispute over the use of guards on trains, have also led to cancellations and delays, with more expected in the run-up to Christmas.
In early December, rail passengers will find out how much their fares will go up on 1 January. We’d like rail users to tell us how they view the service in their area. Tell us in what ways, and how you feel about it.
Is your train service getting better or worse? How often is your train delayed? How busy is your service? Have numbers of trains or journey times increased or decreased? How do you feel about ticket prices?
Take part
You can share your views and experiences in the encrypted form below. Your responses will only be seen by the Guardian. Please share as much detail as you can to help our reporters document the best and and worst rail services in the UK.
If you’re having trouble using the form, click here. Read terms of service here.
