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The Guardian - UK
The Guardian - UK
Technology
Guardian community team

Tell us: how have you been affected by the outage linked to Windows PCs?

Banks, airlines and media outlets hit by global outage linked to Windows PCs.
Banks, airlines and media outlets hit by global outage linked to Windows PCs. Photograph: Bruna Casas/Reuters

Widespread outage linked to Windows workstations caused by a CrowdStrike software update has affected major companies such as Sky News UK, Melbourne Airport and Thameslink and infrastructure, including health services around the world.

Businesses including banks, airlines, telecommunications companies, TV and radio broadcasters, and supermarkets have been taken offline after blue screen of death error screens were seen on Windows workstations across the globe.

George Kurtz, the founder and chief executive of the cybersecurity firm CrowdStrike, has said the company is “deeply sorry for impact that we’ve caused to customers.”

Kurtz told NBC’s Today Show in the US that the problem was down to a bug in a single update. “We identified this very quickly and remediated the issue,” he said, adding that CrowdStrike was now “working with each and every customer to make sure that we can bring them back online”.

If you’ve been affected by the outage, we’d like to hear from you.

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