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The Guardian - UK
The Guardian - UK
Business
Guardian community team

Tell us: have you fallen victim to a delivery scam?

A Royal Mail van.
Some claim that a redelivery fee is due, while others say that a customs charge has to be paid. Photograph: Joe Giddens/PA

The move to online shopping together with confusion over customs charges after Brexit are providing new opportunities for scammers.

Police, trading standards and delivery firms have all warned Britons of a surge in texts and emails claiming to be from Royal Mail and other couriers asking recipients to click on a link and input personal details so that a parcel can be delivered. Some claim that a redelivery fee is due, while others say that a customs charge has to be paid. Once they have a person’s details, the criminals can use them for fraudulent applications for loans and services.

If you have fallen victim to this fraud, we would like to hear from you.

Share your experiences

You can get in touch by filling in the form below, anonymously if you wish. Your responses are secure as the form is encrypted and only the Guardian has access to your contributions.

One of our journalists will be in contact before we publish, so please do leave contact details.

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