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ABC News
Health

Tasmanians still waiting to receive coronavirus travel vouchers

Tasmanians are being encouraged to explore their state.

Tasmanians who have yet to receive coronavirus travel vouchers giving them tourism rebates have been told by the Premier not to worry.

The Make Yourself At Home travel voucher scheme was a huge success when it launched yesterday, with 21,500 of the vouchers snapped up by between 55,000 and 60,000 Tasmanians within 40 minutes of registrations opening.

The scheme is designed to get people travelling around Tasmania mid-week.

It offers rebates of between $100 and $150 a night for accommodation for a maximum of two nights, depending on eligibility, as well as $50 per person towards tourism experiences.

Under the scheme, people will pay and undertake their travel activity, and then claim the value of their vouchers using their receipts for eligible accommodation or an eligible experience.

Yesterday, those who were able to access the vouchers were told they would receive an email with the details within 24 hours.

But numerous people reported today they had not received the email.

On ABC Hobart's Facebook page, many people said they were "still waiting" for the vouchers to arrive, while some said they had already received them.

"We'll still go away for a night or two, with or without the voucher," one user wrote.

Speaking on Tuesday morning, Premier Peter Gutwein said it was the first he had heard of the issue and vowed to follow it up.

"No-one should be concerned," he said.

An updated message online advised people the vouchers should arrive by 10:00am on Wednesday.

Vouchers should not be sold, Premier says

Mr Gutwein addressed reports some people had tried to sell vouchers, saying it was "disappointing".

"[The vouchers] are not tradeable, they are not saleable, and at the end of the day you will need the unique identifier number and you will need to be able to demonstrate you were the person that booked and applied for the voucher," he said.

"What I would encourage people is very simply, if you don't want a voucher, if you're not going to use it, let us know and then it can go back in the pool, and as we consider whether or not there will be a second tranche we can consider using those credits as well."

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