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AAP
AAP
Adrian Black

Tapped out: cash advocates suss on mandate plan

A cashless Australia is inevitable, say the experts, but its supporters aren't going quietly. (Joel Carrett/AAP PHOTOS)

When a power outage struck on one of Mitta Mitta Brewing Company's busiest days of the year, three things kept the family-run business ticking over.

Wood for the pizza oven, gas in the barbecue and beer lines, and cash in customers' pockets.

"The electricity flipped off at 11am on the dot, just as we opened and the first group of, like, 30 guests came into the driveway," venue manager Jen Cabelka tells AAP.

Power blackouts and network outages are somewhat common in the town of Mitta Mitta in the foothills of Victoria's alpine region, where the resident population of a few hundred swells into the thousands over summer.

The blackout, which occurred between Christmas and New Year, lasted about six hours and cost the brewery roughly 30 per cent of the day's take.

Mitta Mitta Brewing Co venue manager Jen Cabelka
Being left cashless could be disastrous for small businesses like Mitta Mitta Brewing Co. (PR IMAGE PHOTO)

Without cash, though, the lost revenue might have stretched to five figures.

While the use of cash in Australia continues to fall and the relative cost to maintain the system rises, it remains a crucial part of the payment system, says Reserve Bank governor Michele Bullock.

"The decline in the use of cash for transactions has put the cash distribution system under pressure," she says.

The Albanese government has closed submissions for its so-called 'cash mandate' draft regulations, which will require grocery stores and service stations to carry cash and exempt businesses grossing less than $10 million annually.

It will provide a "balanced, practical and sensible step to support cash users and give consideration to businesses", according to Assistant Treasurer Daniel Mulino.

"There will be an ongoing place for cash in our society under the Albanese government."

Reserve Bank of Australia governor Michele Bullock
Cash remains crucial to Australia's payment system, says Reserve Bank governor Michele Bullock. (Mick Tsikas/AAP PHOTOS)

But the mandate, with its series of exceptions and limits, could bring Australia one tap closer to purely electronic payments, journalist and cash advocate Jason Bryce argues.

"The regulations they're calling a cash mandate are literally going to green-light the cashless society in Australia," he tells AAP.

"The current proposal leaves out medicine, leaves out housing, utility bills. It should apply to all the big retailers."

The first round of consultation on the mandate drew more than 4000 submissions, so many that Treasury only published 52 - from organisations only - and not without a fight from Mr Bryce.

He started his cold hard currency advocacy group, Cash Welcome, during the COVID-19 pandemic.

Despite a spike in demand for cash - the RBA printed more than $30 billion in bank notes between 2020 and 2022 - his local bank branches in Melbourne's Yarraville began closing.

Jason Bryce poses for a photo
Jason Bryce says Australia has moved one tap closer to purely electronic payments. (James Ross/AAP PHOTOS)

"There's a line of 20 people, and then suddenly, one day, it was just all boarded up with no email to us, no notice on the front door that they were closing down," Mr Bryce says.

Everybody needs cash at some stage, he insists. 

Even if they don't use it every day.

"Whether it's Facebook Marketplace purchases or someone trying to escape a domestic violence situation, there's a million legitimate reasons why everybody at some stage will need cash," Mr Bryce says.

"It seems like the current proposal is designed to allow retailers to reject cash payments, for retailers to claim it's too hard because the bank has closed down or there's no ATM nearby."

He wants government, banks, corporations and councils to share the burden of carrying, transporting and storing hard currency.

But a cashless Australia is ultimately inevitable, according to Richard Holden, Scientia Professor of Economics at University of NSW.

Assistant Treasurer Daniel Mulino
The cash mandate will provide a balanced, sensible step to support cash users, says Daniel Mulino. (Lukas Coch/AAP PHOTOS)

"I think the mandate legislation is kind of savvy politics but it's not going to deal with the economic reality that we will be a cashless society at some point," he tells AAP.

"The question is how quickly we want that to happen, and what does the transition look like?"

The costs of securing, delivering and storing cash are rising as use declines, along with insurance costs and security risks for those who carry it, Prof Holden says.

"I get the politics of a small slice of the population being very agitated about their ability to access cash.

"So if this is part of the transition, I can understand that."

Jason Bryce
Mr Bryce says bank branches in his local area were boarded up without notice. (James Ross/AAP PHOTOS)

The vast majority of stores within industry group MGA Independent Retailers' network support the use of cash but the logistics of hard currency have become more difficult, the organisation's chief executive Martin Stirling says.

Mr Stirling wants clarity around the exceptions to the cash mandate, and fears limiting it to groceries and service stations could put business owners and their workers in harm's way.

"That will just concentrate the risk in those types of businesses and we've seen devastating assaults and robberies on our members' establishments," he says.

"If this mandate, even though it may have originated with the best of intentions, has those unintended impacts, then that requires an urgent reassessment of whether the regulations are suitable."

The mandate, once enacted, will be reviewed after three years.

Mitta Mitta Brewing Co venue manager Jen Cabelka
Without cash, lost revenue during Mitta Mitta Brewing's last outage might have been five figures. (PR IMAGE PHOTO)

Meanwhile, livelihoods exposed to the vagaries of a digital world like the ones attached to Mitta Mitta Brewing Company can at least fall back on ready cash and unplugged utilities when required.

Whenever the lights go out on the fringes of Victoria's high country, notes and coins will be gladly accepted.  

"For those sorts of situations, it's important to have the option," Ms Cabelka says.

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