Astonishing footage captures a takeaway worker aim a four-letter tirade at a complaining customer - and hurl a pizza box across the counter.
The employee at Pizza Pepper in Great Barr, Birmingham, verbally abuses the man in the clip, which has been shared online.
Birmingham Live reports the customer was unhappy about a burnt pizza.
But bosses at the takeaway claim the man was "drunk" and "swearing".
Eventually, the employee throws a box across the counter - and a pizza flies into the window.
"The customer was drunk and he was swearing at the member of staff," the worker said.
"There are two witnesses in here. He swore at my mother and the staff because he was drunk. We called the police.
"There was nothing wrong with the pizza. He mentioned a few words regarding racism."
One witness, who saw the shocking scenes unfold on Sunday at round 11.30pm, said: "The guy just walked in and said ‘my pizza is burnt’ and then they were having a back and forth.
"He saying that the pizza was burnt and the manager was saying it wasn't burnt and the rest is on camera.
"I personally thought you cannot talk to a customer like that. I thought hang on, what if my sister or my mother was in there?
"I was in shock especially when he threw the pizza."
"That was the first time I had been in that place and I won’t go back."
The video has been widely shared on social media in the last couple of days.
