A Bristol Subway branch was robbed on Friday evening (April 26).
A worker was threatened and forced to hand over cash from the till at the Fishponds Road shop.
A man entered the store at around 7.55pm and took the employee’s phone, as well as the money, before fleeing the scene.
The member of staff told Bristol Live: “I was frightened; it was the first time I had to face such a situation."
He said the offender was wearing a neck cloth to hide his face.
A spokesperson for Avon and Somerset Constabulary said: "We’re investigating a robbery at the Subway store in Fishponds Road, Bristol, which happened at 7.55pm on Friday.
Off-duty police officer left with 'serious facial injuries' after being knocked out
“An employee was threatened and handed the offender a quantity of cash from the till. The victim’s phone was also taken.
“The offender is described as white, between 20 and 30 years old, about 5ft 10ins, slim, with short light brown hair, with red highlights. He was wearing a black jacket and a baseball cap.
“Crime Scene Investigators have attended the scene and we’re carrying out further enquiries to identify the offender.
“If anyone saw or heard anything which would help our investigation, please call 101 and give the call handler the reference number 5219091470.”
