After I wrote a story at the weekend about problems with Windows Genuine Advantage, I heard from a reader who said the story "falls into the 'it would take a man with a heart of stone not to laugh' category".
The concern was over a line which said that our case study, a charity fundraiser who was forced to pay £92 to upgrade his Windows XP, had bought his "from a high street retailer". From the email:
He bought a (presumably very cheap) operating system from a street trader and was surprised to find it wasn't entirely legitimate? Amazing. In other news, £10 Rolexes are all fakes or stolen, I think. What's his excuse for being so naive?
Lest this be the impression that other readers have garnered, "high street retailer" does not mean a market stall - our complainant had bought his apparently illegal version of XP from one of the UK's biggest computer sellers. Is this a problem with language - if so, we could change it - or reader perceptions?
