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National
Brendan Hughes

Stormont watchdog launches new online form to 'streamline' complaints against MLAs

The Stormont standards commissioner has launched a new online form to assist the public in making complaints about the conduct of MLAs and ministers.

The confidential online complaint form is part of a new revamped website in a bid to streamline the process.

Northern Ireland Assembly Commissioner for Standards Dr Melissa McCullough said there is a "distinct need to increase public trust in the Assembly and politics in general".

"That is why we need to continually promote and ensure the highest standards in public life as a central way to build trust," she said.

"The new complaints handling software will enable more streamlined case handling and enhanced reporting that will ultimately benefit complainants, the Assembly and society as a whole."

On the conclusion of investigations, the commissioner sends her reports to the Assembly standards committee which determines what sanction MLAs may receive.

In March, legislation came into effect which extended the commissioner's role to consider complaints of alleged contravention of the ministerial code of conduct.

Dr McCullough added: "I do recognise that some may not have access to the website to make a complaint online, therefore I would encourage those individuals to still engage with my work and make a complaint via post or by telephone."

The commissioner's office received 123 complaints between April 2020 and March 2021.

Most related to 'unreasonable and excessive personal attack', and 'conduct in relation to operating in the public interest at all times'.

Of the 123 complaints, 74 were from members of the public and 49 from MLAs themselves, but 56 were ruled inadmissible as they did not meet the criteria.

The details were contained in Dr McCullough's first annual report since being appointed in September last year to the role, which had remained vacant for three years during Stormont's collapse after the RHI scandal.

A backlog of dozens of complaints made during the three-year hiatus has since been cleared.

Earlier this year, the commissioner described as "alarming" the volume of complaints made against MLAs for using offensive language.

She said the complaints particularly related to remarks made by some MLAs on social media platforms.

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