Energy supplier SSE has been told to cough up £700,000 for missing last year's smart meter roll out target.
Under the Government’s roll-out programme, suppliers are required by law to take all reasonable steps to install smart meters to all homes and small businesses by the end of 2020.
Larger energy suppliers (those with more than 250,000 customers) must also set annual targets for the proportion of their customers that will have smart meters by the end of each year.
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Regulator Ofgem said SSE met its electricity smart meters installation target for 2018, but missed its gas target. It reached its gas target for 2018 in February this year, less than two months after the deadline.
As a result, the firm has agreed to pay £700,000 to Ofgem’s consumer redress fund administered by the Energy Savings Trust, which supports consumers in vulnerable situations and the development of innovative products or services not currently available to energy consumers.
Due to the steps SSE has taken, Ofgem said it has decided not to take formal enforcement action.
Ofgem said it is closely monitoring suppliers’ approaches to the roll-out of smart meters and will hold suppliers to account if they do not meet their obligations.
