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Fortune
Fortune
Sara Braun

Spotify’s new CHRO shares how she's rolling out AI at a tech-first company

The buttons of the music streaming app Spotify, surrounded by Podcasts, Apple Music, Facebook and other apps on the screen of an iPhone. (Credit: stockcam—Getty Images)

Good morning!

Spotify has a new CHRO: Anna Lundström. Joining the music and podcasting giant in 2016, Lundström has held a variety of roles at the company, and previously served as the VP of HR. She also played a crucial role masterminding the company’s remote work strategy, otherwise known as “work from anywhere.”

Fortune sat down with the newly-minted HR leader to get her thoughts on workforce priorities for the company, what she thinks it takes to build a great work-from-home policy, and of course, AI. 

Lundström and chief product officer Gustav Söderström have released a set of AI rules to the entire organization, and introduced a series of trainings for employees that range from prompt engineering to more advanced courses. 

“Leaning fully into the learning, making our employees future ready, providing them with AI literacy skills—that will position them really well,” she says. “We don’t know what the future will hold, but the bet we’re taking is making everyone AI ready.” 

Lundström says she’s also doubling down on employee well-being, which includes increased mental health support and an annual company-wide “Wellness Week.” An idea born out of pandemic-era Zoom burnout, that’s when the company closes all offices for the first week in November, and sends 7,500 employees home at the same time. 

“People love that because usually, when you’re on vacation, you come back to a full inbox and a long to-do list,” she says. “But here, everyone’s off at the same time.”

You can read more of my interview with Spotify’s new CHRO here

Sara Braun
sara.braun@fortune.com

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