SOFTSWISS has reported strong results from its Anti-Fraud Team for 2025, underscoring the company’s commitment to helping online gambling operators create safer and more transparent operating environments.
The latest figures reveal significant savings for iGaming partners, with fraud prevention efforts protecting operators from losses of more than €15 million between January and August this year.
The Anti-Fraud team also managed more than 56,000 tasks across client operations, and processed 70 player complaints filed with gaming regulators and forums, ensuring swift resolution and compliance. These efforts reinforce SOFTSWISS’ role as a trusted partner for gambling operators seeking both security and player confidence.
“Fraud tactics are evolving, but so are our secure data protection practices. For operators, this means a safer, more transparent environment to build trust and long-term success,” Ilya Nesterov, Anti-Fraud Team Lead at SOFTSWISS, said.
SOFTSWISS has been tapped by over 1,350 brands, including prominent iGaming platforms like Stake, 1xBet, BC.Game, and Roobet.
SOFTSWISS tackles AI deepfakes as new challenges to fraud prevention arise
While many fraudulent behaviour patterns remain consistent with previous years, the company has identified a growing risk involving artificial intelligence.
According to the SumSub Identity Fraud Report 2024–2025, fraudsters are increasingly using AI-generated deepfakes to bypass identity verification systems. In response, SOFTSWISS is enhancing its internal tools and processes to mitigate this emerging threat.
As part of SOFTSWISS Managed Services, Anti-Fraud Support operates alongside First Line Support, VIP Player Support, Player Retention and Reactivation, and Content Management. Together, these services enable smooth communication between betting sites and players, streamline casino operations, and ensure a seamless player journey.
With deep expertise in fraud prevention and responsible gambling, SOFTSWISS continues to put software security and player protection at the heart of its ecosystem. This makes the company a reliable ally for emerging operators looking to expand into regulated markets and build sustainable brands.
Partners and industry stakeholders can connect with SOFTSWISS at Stand 4016 G during the SiGMA Summit Central Europe 2025 set to take place from Nov. 4 to 6 in Rome, Italy for an opportunity to explore the company’s approach to responsible gambling and innovative solutions.
