Name: Organisational Efficiency Solutions
Based: Neston
Website: oesconsultancy.co.uk
Organisational Efficiency Solutions (OES) is a niche consultancy company specialising in helping organisations understand what’s really happening in their business, so that they can make targeted customer service improvements and reduce costs.
We want to demonstrate the benefits of continuous improvement, so we’re not afraid to experiment with our own processes. We develop our own workload planning tools, which we share with clients, friends and even family. Even the smallest changes can make a huge difference.
We work at client sites so we don’t need expensive office accommodation. However as our team is based 160 miles apart, we have to be creative about how we work together. We use Skype for meetings and screen-share when working on client projects.
We have introduced Skype for some client coaching to cut down travelling costs and time away from the desk for everyone. We travel by public transport, where possible. It’s better for the environment and we are able to work on the move.
We find Dropbox invaluable as it allows us both to access documents, even when travelling. We are not paperless yet but by document sharing and printing only essential paperwork we keep stationery resources to a minimum.
We are constantly on the lookout for further improvements: at the moment I like the idea of a stand-up desk, which has real fitness benefits.
Adele Law is a director at Organisational Efficiency Solutions
