Name: Kentledger London
Based: St. Albans
Website: www.kentledger.com
As a creative agency we handle a lot of files, briefs and information.
We found that a lot of small clients weren’t sure of the best way was to get these to us so we built a project management system for our clients to use where they could track progress. This links with our in-house systems to provide an efficient, almost seamless feel to our client experience.
Clients are able to upload all relevant files, view their brief, comment on changes and even pay invoices through the portal.
Feedback has been excellent since introducing the system and we’ve tailored any tweaks based on this. It has also been a good tool for us to win new work.
Jacob Kent-Ledger is creative director at Kentledger London
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