Name: Fletchers Solicitors
Based: Southport
Website: www.fletcherssolicitors.co.uk
One of the ways we have changed approach is by the implementation of an electronic fire register, replacing a paper version. Situated in the main entrance, two touch screens are available and staff are required to select their department and then their name to sign in, and to repeat the process when they leave the building. Information from these screens is stored on a website and hosted off-site, can be accessed at any time and provided to emergency services. Previously 250 staff had to wait to sign in one folder. This can now be done in two touches.
We are working towards becoming a fully paperless office, which is more efficient as employees are not waiting for printing and looking for pieces of paper in files. This has also massively reduced the length of time communicating with clients, as instead of waiting for a letter, they receive an email or telephone call. Now 90% of the legal teams in our office do not work from paper files anymore, which is unheard of in the legal sector. Any incoming post is scanned onto this system, shredded and recycled. We pay a premium in order for our recycling to be dealt with confidentially.
Flexi-time offering is paramount to office efficiency. It allows employees to come in earlier or leave later, thus providing a relaxed work environment where people are not worried about when they can take time off. With flexi days, staff can take back time up to 12 extra days holiday.
Victoria Atkinson is marketing assistant at Fletchers Solicitors
