Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Independent UK
The Independent UK
Lifestyle
Andrew Griffin

Slack down: App not working as company rushes to find fix for bug that makes messages slow to send – if they appear at all

Photograph: Getty Images

Slack has stopped working, with messages being slow to send – if they appear at all.

The workplace messaging app acknowledged the problems and said that it was investigating a fix.

Slack – along with other services such as Zoom, and Microsoft’s Teams – have become wildly popular in recent months, as companies look to communicate and collaborate through global lockdowns.

But that also means that even relatively small outages can cause significant problems as remote employees are unable to contact each other.

Slacked said on its official status page that “Some users are experiencing degraded performance across devices".

It posted a number of updated over the last hour, but all of them largely expressed the company’s difficulties in finding the source of the problems.

“We're still working to get to the bottom of the performance issues that users might be experiencing," the most  recent post read.

"Thanks for bearing with us and we'll continue to keep you updated as we know more.”

A previous update had indicated that Slack’s team was “still digging into the issue”.

Another post made clear that the problems were present across all of Slack’s different versions for various devices.

“Some users may be experiencing slowness with Slack in the desktop, browser and mobile at this time,” it wrote. "The issue is impacting sending messages and troubles with API calls.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.