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The Guardian - UK
The Guardian - UK
Business
Monkey

Sky Go app slips up for the cup

Aston Villa v Bradford City
At least these Bradford fans can tell any mates who wanted to watch the match against Aston Villa on an iPad all about the game they missed. Photograph: Carl Recine/Action Images

It was described as "one of the biggest upsets in football history", a conquest more akin to David and Goliath than Aston Villa v Bradford City. But many Sky customers missed Bradford's shock passage into the Capital One Cup final after a faulty update brought down the Sky Go app for viewers watching on their iPads and other gadgets. "Can't watch Villa v Bradford as #skygo is down! So am watching QI on Dave. Rich Hall is hilarious," observed one Twitter user. Another was less than pleased: "Oi SkyGo boffins. Get it fixed before Villa v Bradford starts. This is a monstrous injustice." Indeed so. According to the Sky help centre, the issues started shortly before 7pm on Tuesday and a message on Wednesday morning said engineers were still working to solve the problem with "some devices". One might call it a major own goal.

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