FAQs
Does Simba Sleep offer free delivery?
Yes, at Simba Sleep they offer free standard delivery on all orders with no minimum spend. This typically takes 2-5 working days to arrive and will be delivered to a room of your choice.
Are Simba mattresses good?
Yes! Simba mattresses are considered some of the best in the UK market. Simba holds many mattress awards; it's a Which? Best Buy, Good Housekeeping Institute Approved and our family over at T3 Awarded them with a Best Mattress award two years running in 2021 and 2022. Meanwhile, we at Tom's Guide rated the Simba Hybrid mattress 4/5 stars thanks to its strong edge support, breathable fabric, high motion isolation and good eco-friendly credentials.
Are Simba mattresses worth it?
That depends entirely on how much you're willing to spend. However, experts all over the web from us at Tom's Guide to Good Housekeeping and Which? agree on their quality. Also, you spend at least 8hrs a day on average in bed, so it's an investment in something you use for a third of your life, so you should have the best for your body.
Does Simba Sleep offer a first-order discount?
Certainly! At Simba Sleep, they offer 15% off your first order when you sign up to the Simba Sleep newsletter. You’ll also get all of the latest news and find out about upcoming sales straight to your inbox.
Does Simba Sleep offer an NHS discount?
They do indeed. At Simba Sleep, all key workers can enjoy an NHS discount when they verify their keyworker status using either Health Service Discounts or Blue Light Card.
Does Simba Sleep collect old mattresses?
Yes, Simba Sleep offers a mattress collection service, even if you aren’t replacing your mattress with one from Simba Sleep. This service costs a small fee of £50. Simply choose the ‘Standard delivery with old mattress removal’ option when you are checking out.
What is the returns policy at Simba Sleep?
At Simba Sleep, they have a 200-night trial to allow you enough time to try out your new mattress. If you don’t feel 100% satisfied with your mattress, you can request a free return on the Simba Sleep website.
Simba Saving Tips
Shop Seasonal Sales: Browse the seasonal sales at Simba Sleep to save on your future purchases. In the past, Simba Sleep has offered as much as 55% off certain bundles, so it’s a great opportunity to snap up some serious discounts. These tend to be time-limited promotions, so make sure to check the Simba Sleep website often so you don’t miss out.
Refer-a-Friend: Receive a free £150 Simba Sleep voucher and free gifts when you refer a friend or family member using the refer-a-friend scheme. Don't worry your friend will also get free gifts.
Discover Refurbished Mattresses: Shop Simba Sleep Refurbished to enjoy a seamless night’s sleep for a fraction of the cost. Refurbished mattresses are carefully inspected and made to feel brand-new, which means you’ll be purchasing a mattress that is not only good for your pocket but also better for the environment, too.
200 Night Trial: Replace your old mattress with confidence, knowing you’ll have up to 200 days to try your new one before you commit. Gone are the days when you feel rushed to make a decision. What’s more, if you do decide to return your Simba Sleep mattress, you can do so completely free of charge, so you won’t have to worry about wasting your time or money on those pesky return fees.
How to use a Simba Sleep discount code
- Find a Simba Sleep discount code you’d like to use and click "Get Code" to reveal it.
- Copy the code and head to the Simba Sleep website to start shopping.
- After adding your chosen item(s) to your shopping cart, proceed to checkout.
- Enter your chosen discount code in the discount code box on the right side of the page, above your total.
- After entering, hit the "Apply" button and your discount code will be activated.
How we source voucher codes
The codes listed on each vouchers page on Tom’s Guide have been sourced by our dedicated vouchers team, who find the latest codes through the web and our relationships with retailers and affiliate networks. Each page is updated every few days to include up-to-date offers and ways to save, and our London-based commercial team uses our connections with retailers to source exclusive codes directly from some of the biggest brands on the market.
How we test voucher codes
Every voucher code on Tom’s Guide has been tested by our offers team, based in Cardiff, to make sure they work before we upload them. The codes on Tom’s Guide can be used for a wide range of savings, covering student discounts, free shipping deals, and site-wide or product-specific savings.
We want to make sure every voucher is ready to use whenever someone visits one of our pages, so we don’t include any user-specific or one-time use codes. Each offer also includes as much information as we can find on its terms and conditions to keep things clear, and any applicable expiry dates will be listed next to the offer details. You can view the full list of terms and conditions by clicking the corresponding text below the main offer text and expanding the section.
What to do if a voucher code doesn’t work
Although we work hard to only include tried and tested vouchers on our pages, sometimes codes can expire or terms and conditions can be changed before we have a chance to update the code or our pages. If your discount isn’t being applied at the checkout, there are a number of things you can do.
First, check you meet any listed requirements such as multibuy offers, minimum spends, or product-specific deals. For example, you may need to buy 3 items to receive your discount, or your code may only be applicable to orders with certain models (i.e. 10% off specific smartphones). If you need to review the details of your chosen deal, click the text that reads “View terms and conditions” below the main text.
If you are still experiencing issues applying your discount, don’t worry - our team is on hand to help. Just email coupons.tomsguide@futurenet.com and include information on the code you tried to redeem and which of our pages it was listed on. A member of our team will be in touch to offer support as soon as they can.
How we make money
Tom’s Guide makes money from vouchers on a commission basis. We have agreements with every retailer that has a vouchers page for, and for every order placed using one of our codes, we earn a portion of the order total back in commission from that retailer.
Using this model means all of our profits are paid for by the retailers we partner with, and we do not pass any costs on to our users. Using one of our vouchers will never cost you anything - you’ll only pay for the discounted products you’re looking to buy, so you can rest easy knowing you get exactly what it says on the tin.
Want to read more about Tom's Guide vouchers? You can find more information on our dedicated page, where we break down How We Source Voucher Codes and How to Use Them on your online orders.
