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The Guardian - UK
The Guardian - UK
Business

Should I move on in an attempt to earn more money?

Coins and bank notes
A reader wonders what they have done wrong to be on such a low level of pay. Photograph: Owen Humphreys/PA

Twice a week we publish the problems that will feature in a forthcoming Dear Jeremy advice column in the Guardian Money supplement so that readers can offer their own advice and suggestions. We then print the best of your comments alongside Jeremy's own insights. Here is the latest dilemma – what are your thoughts?

My job was outsourced in 2011 and I transferred to the new company under the Transfer of Undertakings (Protection of Employment) regulations. My previous company had frozen pay rises since 2008. Almost three years on I have still had no increase from the company I transferred to.

I am on an extremely low salary (less than £24,000) which in no way reflects the extra responsibilities I have had to take on. I am responsible for client management, line management of two members of staff, budgets, training, and dealing with a complex number of inquiries from clients.

Although I was hoping for a pay review, this will now not happen until July 2014 after meeting a demanding set of objectives. I have asked for this to be reconsidered and have been told it is not possible.

I am good at my job and have done well in performance reviews, but I now feel completely demotivated and fed up. I am in my late 40s and wonder what I have done wrong to be on such a low level of pay.

I desperately need to earn more money and I can't wait until July to learn if I am to get a pay rise. I need to move on from the company but I have built up some good benefits including good holiday entitlement and sickness pay. I feel also that my low pay is putting potential employers off, and I don't want to lie when filling in application forms.

How do I deal with a situation where I feel trapped?

Do you need advice on a work issue? For Jeremy's and readers' help, send a brief email to dear.jeremy@theguardian.com. Please note that he is unable to answer questions of a legal nature or reply personally.

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