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Daily Mirror
Daily Mirror
Business
Emma Munbodh

Shoppers being hit with 7-day delays for online grocery orders due to panic-buyers

Shoppers are facing delays of up to a week for online food shopping orders due to customers panic-buying in the wake of rising coronavirus numbers in the UK.

Delivery slots at Asda, Morrisons, Ocado, Sainsbury's, and Tesco have sold out until the end of the coming week at some addresses, while shoppers are also complaining of delays on social media.

Some customers have described the delays as "worse than Christmas", after being told to wait up to seven days for their food to arrive.

A Sun investigation found Asda has no delivery slots until Thursday March 12 using one east London and one West Sussex postcode.

While at Morrisons, there was no delivery available until Saturday March 14 at the same east London postcode, and none for the whole of March at one Brighton postcode.

At Ocado, the same east London postcode didn't have deliveries until Thursday March 12.

Sainsbury's shoppers are having to wait until Wednesday March 11 for delivery at some east London and south London postcodes, although there are available slots for delivery on Tuesday 10 March at a West Sussex address.

When it comes to Tesco, only three slots were left on Wednesday March 11 for the east London address, while shoppers at the south London address had to wait until Friday March 13.

Asda shoppers say even their allocated slots have been delayed (Rex)

Iceland, however, bucked the trend with next day delivery options still available at the East London address.

Elsewhere around the UK shoppers have also experienced long delays, with some saying the wait is even worse than at Christmas.

One Asda shopper wrote:" "Two-hour delay - estimated at midnight! After waiting four days for an available slot, and five products on my cart unavailable... @asda delivery service is not impressing me much."

While a Sainsbury's customer said: "@sainsburys I’ve never had this issue before. I always order my shopping on a Thursday to be delivered on Friday but there isn’t one slot available for tomorrow! Is this an error on the system?!"

Another Morrisons shopper said: "@Morrisons there are no delivery slots in my area W9 available until Sunday 15, does this mean that I have to schedule my orders two weeks in advance?"

When it comes to Tesco one person tweeted: "Just went to book a shopping delivery for Monday. @Tesco booked til Wednesday. Never an issue booking two days in advance apart from Christmas."

Ocado has already admitted it's facing “exceptionally high demand”  with "more people than usual... placing particularly large orders" leading to delivery slots selling out "quicker than expected".

Tesco has introduced a five-per-person limit on long life milk (Valerio Berdini/Shutterstock)

Waitrose, meanwhile, has introduced a temporary cap on certain products online, including some antibacterial soaps and wipes, "to ensure our customers have access to the products they need".

It comes as Public Health England urged members of the public to "plan ahead" for if they had to self-isolate for a couple of weeks.

Tesco has almost entirely sold out of dried pasta online and has now introduced a five limit number on several items, including anti-bacterial wipes and long-life milk.

The grocer is rationing baked beans and pasta as experts warned 100,000 people could die in the UK.

It comes as a third coronavirus patient died in the UK on Sunday.

Public Health England has urged people to "plan ahead" in case they have to self-isolate, but the Government’s chief scientist Sir Patrick Vallance said there is "absolutely no reason" to panic buy.

These are all of the items that have been restricted .

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