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The Independent UK
The Independent UK
Rebecca Whittaker

‘Serious chemical risk’ prompts shampoo safety recall

The Office for Product Safety and Standards (OPSS) urgently recalled a shampoo and conditioner set (stock image) - (Getty/iStock)

A shampoo and conditioner set has been pulled from sale as it poses a “serious chemical risk”.

The Office for Product Safety and Standards (OPSS) urgently recalled the hair products because they contain zinc pyrithione which is a banned cosmetic ingredient in the UK.

The Pilgrim Anti-Dandruff Shampoo and Conditioner set, sold on Amazon, was removed from the online marketplace after the banned ingredient was discovered.

Amazon’s codes are B0D5DBM7G7 for the shampoo and B0D5D9BF3Q for the conditioner.

Only products with the code HS5130 Jul 2025 395.00 1.98 are affected by the recall.

Anti-Dandruff Shampoo and Conditioner Set, urgently recalled (The Office for Product Safety and Standards)

The ingredient, which is banned from being used in cosmetic products, is used outside the EU and UK as an antimicrobial and anti-fungal agent, commonly found in shampoos to treat dandruff and scalp psoriasis.

However, it was classified as unsafe due to concerns over its risks to reproduction, fertility and DNA damage, which were revealed in lab studies.

In addition to containing zinc pyrithione, the shampoo and conditioner set also contain several ingredients that were not listed on the label. The PSSO warned this poses a potential allergy risk.

The OPSS warned: “The product presents a serious chemical risk as the ingredients list indicates it contains zinc pyrithione, which is prohibited for use in cosmetic products.”

“It also includes the following undeclared allergens: hydroxycitronellal, hexyl cinnamal, and limonene,” it added. “This could lead to consumers with sensitivities using these products and having an allergic reaction.”

Following these findings the product has been removed from online marketplace Amazon and turned away at the UK border.

The OPSS’ purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence.

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