ScotRail has announced plans to close three ticket offices and cut the opening hours of nearly all its others.
Union bosses criticised the move, claiming it will make railways “less safe.”
Scotland’s main train operator said there would be no redundancies, with staff redeployed to help tackle fare dodging instead.
It said ticket offices had seen business halved over the last 10 years as more passengers bought tickets at machines and online.
Under a consultation to be launched today, stations at Clydebank, Cartsdyke in Greenock and Woodhill, near Port Glasgow, would lose their ticket offices.
Reduced opening hours at 120 of its 140 other ticket offices would include Kilmarnock closing at 5.30pm rather than 11.30pm.
A ScotRail spokesperson said: “Keeping a ticket office open that sells 10 tickets a day is not the best use of people.”
Manuel Cortes, general secretary of the Transport Salaried Staffs Association, which represents ticket office staff, said: “ScotRail’s plans will make the railways feel less safe, particularly for women, especially in the darker months.”
The Rail, Maritime and Transport union said: “Our position is clear - staff our stations and keep our booking offices open, for a safe, secure and accessible railway for all, including the most vulnerable people within society.”
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