Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Glasgow Live
Glasgow Live
National
Katharine Hay, PA & Nick Wood & Max Channon & Daniel Morrow

Scotland Covid vaccine passport download problems 'due to extremely high initial traffic'

Scotland’s newly-launched vaccine passport app has been experiencing technical problems, according to its users.

The NHS Scotland Covid Status app was made available to download on Apple and Android devices on Thursday afternoon.

From 5am on Friday (October 1) people attending large events and nightclubs will need to show proof they have had two doses of vaccine by using the app before they are allowed in.

All Scots must show proof of their double vaccination in a bid to tackle Covid infections.

The new app gives Scots access to a QR code, which they can show to door staff before entering a 'high risk’ venue.

But just hours after the app’s launch, comments circulating on social media suggest many users have been unable to register on it.

One Twitter user posted: “Didn’t matter if I had my NHS number or not, ‘no match found’ is all I get.”

Sign up to Glasgow Live newsletters for more headlines straight to your inbox

Another wrote: “So the NHS Scotland Covid passport app is a complete broken mess with an utterly bizarre login method that doesn’t work.”

Others shared screenshots showing they were unable to get past the first login page.

“Health warning - do not try to download the Covid status NHS Scotland app if you know what’s good for you,” wrote another.

However, The Scottish Government said that the issues with the app is due to “extremely high initial traffic”.

A spokesperson told The Daily Record: “Some people may be experiencing issues which are likely to be caused by extremely high initial traffic and a large number of users trying to access the app at once. We advise people whose data is not found to try again a couple of hours later.”

For more stories from where you live, visit InYourArea.

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.