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Daily Record
Daily Record
National
Jenny Foulds

Scammers pose as computer technicians to dupe West Dunbartonshire residents

Bogus callers have been posing as computer technicians in an attempt to scam residents in West Dunbartonshire.

Police say they have received several reports across the area of callers pretending to be from various companies, such as Microsoft, Norton and BT.

The pattern of the calls is similar where the intended target is contacted and informed that there are faults or a virus on their computers.

A request is then made for remote access to the machine in order to conduct a diagnostic test.

Providing such details can lead to the caller obtaining financial details resulting in money being withdrawn fraudulently.

A Police Scotland spokesperson commented: “These callers are often very convincing and we would advise residents to be cautious when receiving these types of phone calls.

“When in doubt, end the call and contact your internet service provider’s security team for guidance.

“The risk of allowing someone remote access to a laptop or PC is that the fraudster can infect the machine with a virus or they will request payment for work they allege has been undertaken.”

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