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Evening Standard
Evening Standard
National
Sean Morrison

Ryanair's Twitter trolling of BA flight blunder embarrassingly backfires

Ryanair’s attempt to poke fun at British Airways on social media after a flight mistakenly landed in Edinburgh instead of Düsseldorf has backfired.

The budget airline’s official Twitter account shared an image of a copy of Geography for Dummies, writing: “Hey, British Airways, we have a present for you”.

But commenters quickly jumped to BA’s defence, mocking Ryanair with several suggestions for guidebooks they thought its staff ought to read.

Among the suggestions was “Customer Services for Dummies”. In January, Ryanair was named the UK’s least-liked short-haul airline for the sixth year running.

The Twitter spat came after a BA flight destined for Düsseldorf landed in Edinburgh on Monday after flight-plan paperwork was filed incorrectly.

Passengers on the flight only realised the error had been made when they heard the “welcome to Edinburgh” announcement after the plane had landed.

BA replied to Ryanair’s social media jibe, tweeting: "Now, now. No one is perfect."

Holidaymaker Nigel Johnstone was among those to hit out at the budget airline for its move to hit out at BA. He tweeted: "Hey Ryanair, you may not know this but the subject is navigation, not geography."

Andy Hollinson posted: "British Airways are missing a trick. Ryanair would have charged double for the second destination."

Chris Pollock tweeted a link to a report about a Ryanair flight landing at the wrong airport in 2006 and wrote: “Turns out Ryanair had an old copy of Geography for Dummies that they could send BA.”

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