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The Guardian - UK
The Guardian - UK
Business
Letters

Ryanair’s cost-cutting at the traveller’s expense

Ryanair planes at Charleroi airport in Belgium
Ryanair planes at Charleroi airport in Belgium. Photograph: Stephanie Lecocq/EPA

Ryanair’s cancellation of thousands of flights (Report, 19 September) doesn’t come as a surprise – it is a classic example of a budget airline cutting costs at the traveller’s expense. There are more travellers than ever booking self-connect flights – 50m worldwide – and this is going to cause mass disruption. Some may experience longer connections and others will have a connection window that leaves them unable to collect their luggage and catch their next flight on time. Some 20m bags are delayed every year at a cost of $2bn to airlines. Ryanair’s mass cancellation will undoubtedly contribute to this figure, and there will be thousands of travel horror stories in the next six weeks. I urge travellers to consider if budget options are truly worthwhile.
Adam Ewart
Chief executive, Send My Bag

 

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