Ryanair passengers have faced hours of travel “chaos” after the airline suffered an overnight systems outage.
Dozens of customers complained of being unable to check in to their flights, while others said their booking details had disappeared from the company’s website.
Photos on social media show swarms of customers waiting at airport check-in counters, while others faced delays and baggage system issues.
One man tweeted: “Confusion, chaos and absolute carnage right now at the check-in/bag drop desks at Rome Ciampino. 20 minutes so far and no closer to desks. Totally unacceptable.”
The budget airline confirmed that the outage resulted in disruption to airport check-ins and boarding.
A spokesman for Ryanair said: "This morning (September 14) we suffered a system outage which caused some short delays at airport check-in and boarding.
"The system has been restored and flights are operating as normal. We apologise for any inconvenience caused."
Many of the people who posted on Twitter complained they could not find their flight bookings on the airline's app or website, so were forced to pay to check in at the desk.
Ryanair states on its website that people who do not check-in online will be charged £55 per passenger to do so at the airport counter.
A spokesman for Stansted Airport said: "There was a short disruption to some of Ryanair's systems earlier today at Stansted.
"No other airlines have reported problems this morning."
