Angry Scots have hit out after rural towns were left without water 'for days'
An 18-inch water main burst on Saturday affecting supplies to Biggar, Thankerton and Symington leaving many elderly and vulnerable residents unconnected.
One man has claimed that some were left without water for three days and were 'abandoned' by Scottish Water.
The public body has responded saying that they redirected supplies and helped out with bottled water in some instances.
It is understood the local community council has now written to the CEO of the firm demanding answers.
On social media on Monday some were saying they were still without water- despite the leak being days previously.
George Kitching said he had been 'highly annoyed' at the lack of information from Scottish Water on their website and that attempts to contact them about the situation went unanswered.
He said: "Shortly before 10 am on Saturday, August 7 a burst water main occurred removing supplies from a wide area,
"Some were still without water on Monday 9th August at 4 pm.
"Scottish Water failed to supply any information at all on their website! Why don't we matter?
"Prior to this water emergency, yes, emergency as the vast proportion of the population are in the oldest age ranges and need water to take their ongoing medications in order to remain fit and well.
"With people cut off from water for up to three days, where was the help?
Yes, burst pipes can and do happen, however the complete absence of any information on the Scottish Water website added to the issues faced by so many users.
"Why did Scottish Water fail so many customers?"
A Scottish Water spokeswoman said: "On Saturday 7th August, a burst on an 18 inch water main in Wellgate, South Lanarkshire caused an interruption to normal water supplies for some customers in the Biggar, Thankerton and Symington areas.
"The burst was isolated and water was redirected from other areas of the network to help minimise disruption and return normal supplies for customers.
"As soon as we were made aware that a small number of customers were still without water, bottled water was distributed to those customers and a network adjustment was carried out.
"We understand how difficult it is to be without water and we apologise for any inconvenience this has caused our customers. We thank them for their patience and understanding throughout."
