Royal Mail warning for people in Wirral

A delivery office in Wirral is experiencing disruption which could lead to delays just before Christmas.

The New Ferry office is understood to be one of the 25 across the country affected by "covid -related self isolation, high levels of sick absence, resourcing, or other local factors" that has hit the postal giant over the last few weeks.

Royal Mail has said it is working to minimise delays to the delivery of presents and cards - but admits it may not be able to offer a full service in some places.

The Warrington and St Helens delivery offices were also affected and the Chester Mail Centre also reported: "not all mail was processed or dispatched to schedule over the past 24 hours, and as a result may be delivered slightly later than expected."

It comes after the BBC reported that absence levels at the postal giant are almost double those seen in 2018.

A source said the internal situation is "horrific" and claimed: "It's much worse than a normal Christmas."

Have you been affected by the postal delays? Email rebecca.koncienzcy@reachplc.com

Royal Mail updates its website with the latest delays so you can see if there are any issues in your area.

They said: "In a small number of local offices this may temporarily not be possible due to local issues such as COVID-related self isolation, high levels of sick absence, resourcing, or other local factors.

"In those cases we will rotate deliveries to minimise the delay to individual customers.

"We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive."

Here is the full list of the 25 delivery offices currently affected by the disruption;

Belfast West DO (BT10 - BT12 and BT17)
Belper DO (DE56)
Burnham On Crouch DO (CM0 8)
Chelmsford DO (CM1 to CM3)
Congleton DO (CW4 and CW12)
Cricklewood DO (NW2)
Farnborough DO (GU14)
Finsbury Park DO (N4 and N15)
Havant DO (PO9-10)
Hornsey DO (N8)
Longton DO (ST3 and ST11)
New Ferry DO (CH32, CH62 and CH63)
Northwich DO (CW8 to CW9)
Pontypridd DO (CF37, CF38 and CF46)
Rayleigh DO (SS6)
Shrewsbury DO (SY1 to SY5)
South Croydon DO (CR2)
St. Helens DO (WA9 to WA11)
Stocksbridge (S36)
Upminster DO (RM14)
Upton DO (CH30 and CH49)
Warrington DO (WA1 to WA2 and WA4 to WA5)
Willesden DO (NW10 and NW26)

The postal service has 1,200 offices, so most of its operations remain unaffected by the disruption.

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