Get all your news in one place.
100’s of premium titles.
One app.
Start reading

Robots dish out the drinks at reopened Dutch restaurant

A robot serves in a Chinese restaurant to reduce the risk of spreading the coronavirus disease (COVID-19) in Maastricht, Netherlands, June 2, 2020. REUTERS/Piroschka van de Wouw

At the Dadawan restaurant in the southern Dutch city of Maastricht, an unusual group of new staffers has been brought in to help after the Netherlands eased its coronavirus lockdown this week: robots.

A robotic trio of waiters named Amy, Aker and James roll back and forth from the bar at the Asian fusion restaurant, handing out drinks -- and lessening the number of trips that human staff need to make through the restaurant.

Each robot has a simple humanoid figure, including arms to hold serving trays. Simple displays on their faces shows a smile, or occasionally a frown.

A robot assists a waiter in a Chinese restaurant to reduce the risk of spreading the coronavirus disease (COVID-19) in Maastricht, Netherlands, June 2, 2020. REUTERS/Piroschka van de Wouw

The service can be a bit stiff.

"Hi, here is your order. Please take it away from the tray. I will go back automatically in 20 seconds", Amy informs a pair of women seated at a booth, after presenting them with two glasses of ice tea.

Customers must pick up their own drinks.

A robot serves in a Chinese restaurant to reduce the risk of spreading the coronavirus disease (COVID-19) in Maastricht, Netherlands, June 2, 2020. REUTERS/Piroschka van de Wouw

Though robotic servers were introduced in China several years ago and have since become a novelty at restaurants around the world, only a handful of Dutch eateries have so far introduced them.

For now, Dadawan's robo-service is limited to drink delivery, but the owner hopes to quickly widen their repertoire.

Restaurant representative Paul Seijben said waiters' jobs are not threatened by the newcomers.

People look at a robot serving in a Chinese restaurant to reduce the risk of spreading the coronavirus disease (COVID-19) in Maastricht, Netherlands, June 2, 2020. REUTERS/Piroschka van de Wouw

"Our team is actually really happy with the robots", Seijben said.

Staff, who wear face masks, load drinks onto the trays, press a table number, then stand back as the robot rolls away.

Restaurants in the Netherlands were closed from mid-March to June 1 for everything but take out and delivery. Since Monday, restaurants have been allowed to receive up to 30 people with a minimum distance of 1.5 metres (5 ft) between tables. Diners must make an appointment in advance.

A robot serves in a Chinese restaurant to reduce the risk of spreading the coronavirus disease (COVID-19) in Maastricht, Netherlands, June 2, 2020. REUTERS/Piroschka van de Wouw

(Reporting by Piroschka van de Wouw and Christian Levaux. Writing by Toby Sterling. Editing by Alexandra Hudson)

A robot is pictured which serves in a Chinese restaurant to reduce the risk of spreading the coronavirus disease (COVID-19) in Maastricht, Netherlands, June 2, 2020. REUTERS/Piroschka van de Wouw
A robot serves in a Chinese restaurant to reduce the risk of spreading the coronavirus disease (COVID-19) in Maastricht, Netherlands, June 2, 2020. REUTERS/Piroschka van de Wouw
Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.