A West Lothian care company has received a top accolade.
Home Instead Livingston has received a prestigious award by a national reviews website, having been named one of the top 20 home care companies in Scotland and becoming part of the top 2.58 per cent of home care companies in the region.
They have made it onto the impressive list out of 775 home care companies.
The award is based on the home care company’s reviews on homecare.co.uk, the UK’s top home care reviews site considered to be the ‘TripAdvisor for home care’.
The reviews are given by people that Home Instead cares for, plus their loved ones.
Home Instead Livingston made it to the exclusive list thanks to its impressively high review score of 9.9.
One review from a family member of a client, appearing on homecare.co.uk, said: “The service provided to my dad is superb.
“It is bespoke and individualised to meet his preferences.
“There is a real sense from the caregivers of having got to know him and lots of examples of their thoughtfulness, above and beyond what is expected.
“I can’t praise the team enough- it’s so reassuring to have them involved.”
Graham Stevenson, owner of Home Instead Livingston, said: “This award means so much to us as it is based upon the feedback from our clients and their loved ones. It is a testament to our Care Professionals and I’m incredibly grateful for the work that they do every day to help support people to remain in the comfort of their own home.
“Our team is very proud to have been recognised as a Top 20 home care provider such a short time after opening in October 2020, and we would like to thank all of our clients and family members who took the time to write a review for our service.”
Amanda Hopkins, reviews manager of homecare.co.uk, said: “Top quality home care is crucial as it enables people to continue living in their own homes and maintain their independence, with their home care worker often becoming their friend and companion.
“The past two years have been particularly hard for disabled and older people, as many were forced to self-isolate to protect themselves from Covid, with care workers playing a vital role in keeping them mentally and physically well.
“Our reviews are by those who receive home care as well as their family and friends.
“This helps others to search for the right care provider, where compassion, trust and empathy are at the heart of their care.”
“Home Instead Livingston has shown it provides care of the highest quality and we would like to congratulate them on being one of the top home care providers in Scotland!”
Home Instead Livingston provides a wide range of care services, from companionship, respite care, and home help to personal care and dementia care.
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