Working in hospitality can be a thankless job, as people are often particular about their food and want their meal to be perfect every time.
And one woman on TikTok has gone viral for sharing her experiences as a restaurant worker, as she posts videos of bizarre interactions she’s had with customers who often expect her to work miracles.
In one video, Alana, who posts under the username @alanafinewoman, told the story of one customer who came in asking about a reservation made by someone they were meeting – but they couldn’t remember any details about it.
Acting as the customer, the US-based woman said: “Hi, I’m here meeting a few people.”
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When Alana asked the customer if they had a reservation, they replied: “They might.”
The woman then pushed the customer for more information, such as what name the reservation was under, but they continued to give as little detail as possible.
The customer told her: “Maybe Joe, or Selena. But I don’t know if they have one.”
When asked if they knew how many people they were meeting, they said: “There’s two of us … or maybe five, or maybe eight, or maybe three.”
Trying to be as helpful as possible, Alana told the customer they were welcome to have a look through the restaurant to try and find their friends.
But the customer then told her they might have reserved a table for much later in the evening.
They said: “Well hold on, it might be a reservation for 5pm, or 6pm, or maybe 7:30pm. Can you maybe check the clipboard for that reservation?”
Alana ended her video by laying out just how ridiculous the customer’s lack of information was, as she was tasked with finding a reservation with almost no details.
She said: “Sure, let me just check my clipboard here for a reservation for maybe Joe or maybe Selena. For maybe two or five or eight or three people, at maybe 5pm or 6pm or 7:30pm.”
The video, which has been viewed more than 362,000 times, had people in stitches – with commenters quick to add to the joke.
One person wrote: “Or maybe at another place.”
While someone else said: “Or a different restaurant or maybe another county.”
And a third joked: “I may have chuckled. Or laughed out loud. Or cackled.”
The TikTok star, who has over 451,000 followers, has also shared similar stories about customers who have tried to use expired coupons for free food, those who want reservations after the restaurant has closed, and even people who claim to know the restaurant’s owner to get special treatment.
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