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Birmingham Post
Birmingham Post
Business
Shelina Begum

Recruiter Redwigwam launches 24/7 service after successful pilot

A north west recruiting platform, which specialises in providing brands with flexible workers, is rolling out a new service after a successful pilot with Kellogg’s.

Redwigwam’s 24/7 Availability service helps to provide brands with staff within four hours.

It's seen an uptick in this service during the pandemic due to increased pressures on food producers, retailers and other parts of the supply chain.

Redwigwam, headquartered in Liverpool, has around 130,000 workers and 3,500 employers on its database.

Its AI powered tech platform uses algorithms to match within minutes workers with employers’ short-term or ad-hoc opportunities with 98 per cent of posts filled within four hours.

The company has been supporting established, new and challenger brands in-store via crowdsourcing and field marketing for many years.

24/7 Availability taps into the vast resource of ‘wigwammers’ around the UK.

As soon as a brand identifies an in-store problem, the job is listed on Redwigwam’s platform where workers with the right skillset in those locations are matched to the role.

Once the jobs have been accepted, workers are then deployed to the store to assess the problem. Results, key actions and relevant photographs are shared immediately via Redwigwam’s app so that each intervention can be tracked and accounted for.

Recent jobs have included correcting a misplaced promotional SEL, setting up skus properly on the store’s system and ensuring products are on shelf. In most cases, a job listed by 9.30am will be completed within 12 hours.

Catherine Parkin, sales director at Redwigwam, said: “24/7 Availability is a really exciting development for Redwigwam which is already delivering some fantastic results for our FMCG clients.

“Whether brands already have their own field sales team or not, this has the potential to be a game changer for them by enabling in-store issues to be corrected within just a few hours.”

Simon Smith, head of field sales at the Kellogg Company, said: “This solution enables us to use retailer data effectively to fix issues within hours in stores that our own team aren’t visiting that day. Following a successful pilot which delivered a great ROI we’ve now built this into our 2020 plans to roll out.”

Redwigwam was established in Liverpool in 2016 by serial entrepreneur Lorna Davidson who previously founded field marketing agency Tactical Solutions, which she sold in 2011 for £29m.

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