People keep sending me .wps files attached to emails, which I cannot open on my Windows XP laptop. They take no notice of my suggestion that they should send .rtf or at worst .doc versions. Some other idiot sends me .pps files. I don't even know what these are. John Cann
Right-clicking a file and selecting Properties will tell you what kind of file it is, and what will open it. The wps files are in a Microsoft Works format, and you can probably import them into Word by going to the Open File dialogue box and selecting a version of Works (wps). If this facility not already installed, you can download Microsoft's free Works 6-9 Converter. The Microsoft Knowledge Base provides details in article 315757. Searching Google for the number will find it.
The .pps file is created with Microsoft's PowerPoint. If you have PowerPoint installed, double-clicking the file will load it. If not, Microsoft provides free viewers for Office files. You can download the PowerPoint Viewer 2003, or PowerPoint Viewer 2007 (which covers 97-2007).
An alternative is to get an online website to convert the files for you. Zamzar.com is probably the best known, and can handle a wide range of document, image and video conversions.